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  • Writer's pictureJeffrey Blanchard

Top 10 Things to Look for in an HVAC Contractor

As a homeowner, choosing the right HVAC contractor can be a daunting task. With so many options out there, how do you know who to trust with your home’s heating and cooling needs? At Titan Heating & Cooling, we believe in making this decision easy for you. Here are the top 10 things to look for in an HVAC contractor, based on our own standards of excellence:


  1. Experience and Expertise: Look for a company with a long track record of service. At Titan Heating & Cooling, we've been serving the Rochester, NY community for over 30 years. Our seasoned professionals bring unparalleled expertise to every job.

  2. Upfront Pricing: Avoid unpleasant surprises by choosing a contractor that offers clear, upfront pricing. At Titan, we provide transparent pricing with no hidden fees. You'll always know what to expect before we start any work.

  3. Written Repair Plans: A trustworthy HVAC contractor should provide detailed, written repair plans. We ensure that you understand exactly what needs to be done and why, making informed decisions easier.

  4. Lifetime Work Guarantee: Confidence in their work is a hallmark of a reliable contractor. Titan offers a lifetime work guarantee, so you can rest assured knowing that our repairs are built to last.

  5. Emergency Services: HVAC issues don’t always happen during business hours. Choose a contractor that offers extended service hours for emergencies. Titan Heating & Cooling is here for you when you need us most.

  6. Versatile Services: From repairs and maintenance to new installations, your HVAC contractor should handle it all. Titan is a full-service company, equipped to meet all your heating and cooling needs, including water heaters.

  7. Quality Customer Reviews: Don’t just take the contractor's word for it – look at customer reviews. Titan Heating & Cooling has hundreds of 5-star reviews from satisfied customers who appreciate our dedication to excellence.

  8. Modern Tools and Technology: An up-to-date contractor uses the latest tools and technology for better service. We’ve modernized our approach to HVAC services, investing in advanced tools and techniques to serve you better.

  9. Local, Family-Owned Business: Support local businesses by choosing a contractor that’s part of your community. Titan is a locally-owned business, and our roots in Rochester mean we care deeply about our neighbors and their comfort.

  10. Commitment to Customer Satisfaction: Ultimately, your satisfaction should be the contractor's top priority. At Titan Heating & Cooling, we are committed to providing you with an exceptional customer experience. Your comfort and trust are what drive us every day.

Choosing the right HVAC contractor can make all the difference in the comfort and efficiency of your home. At Titan Heating & Cooling, we strive to exceed these standards, ensuring that you receive top-notch service every time. Don’t settle for less when it comes to your home’s heating and cooling needs.


If you’re looking for a reliable, experienced, and customer-focused HVAC contractor, look no further. Contact Titan Heating & Cooling today, and let us show you why we are the best choice for your home.


For more information or to schedule an appointment, give us a call @585.288.2050 We’re here to provide the comfort and quality service you deserve.

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